play rummy
play rummy
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This app is available for your device
play rummy
This app is available for your device
Contact
+91 5640128671
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play rummy?
To log in, open the app and enter your registered mobile number to receive a verification code. Enter this code (OTP) to verify your identity and complete the login process. Once verified, you can access the app without needing a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and ensure a strong signal is available. Wait for the OTP to be sent after clicking "send OTP", and if it doesn't arrive, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If the number has changed, send your updated KYC details to the customer support team via email to shift your account. This will facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To continue playing, uninstall the current app from your device and then download the latest version. This will ensure you have the most up-to-date version and can log in easily. Once installed, you should be able to play without any issues.
Q1: What is the minimum withdrawal amount in the play rummy?
In this app, you can withdraw a minimum of Rs. 100, a higher minimum amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This means you can only withdraw the real earnings from your gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted your Know Your Customer (KYC) details within the app. This includes saving your Aadhaar card, UPI account, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional delays in payment processing can cause wait times of up to 24 hours. This delay can impact the overall duration of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from games played using the bonus can be withdrawn. You can access the withdrawn funds, but the bonus itself cannot be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it is, don't worry as the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
Our friendly website ensures a seamless navigation experience, while our robust mobile app allows you to take the excitement with you wherever you go. We prioritize your convenience and security, offering a range of secure deposit and withdrawal methods, including credit cards, electronic wallets, and bank transfers. Additionally, our 24/7 customer support team is always ready to assist you, ensuring a hassle-free experience. Join play rummy today and elevate your gaming adventures with unparalleled bonuses, continuous promotions, and a loyalty program that rewards you for every spin and bet. Enter a world of endless possibilities and let the winning streak begin!
At play rummy, we are committed to providing exceptional customer service, with a dedicated support team available 24/7, 365 days a year to assist with any questions or issues you may encounter. Our team is trained to handle a wide range of queries and concerns, from simple troubleshooting to more complex problems, ensuring that you receive prompt and effective support. In addition to our exceptional customer service, our robust security protocols are in place to safeguard your personal and financial information at all times. Our systems are designed to detect and prevent unauthorized access, ensuring that your data remains secure and confidential. We understand the importance of trust and security in today's digital age, and we take pride in maintaining the highest standards of data protection and security. Our protocols include regular software updates, secure data encryption, and strict access controls to prevent unauthorized access to your information. At play rummy, we are dedicated to providing a safe and secure environment for our customers to interact with us, whether it's through our website, mobile app, or other channels. We are constantly monitoring and improving our security measures to ensure that our customers can trust us with their personal and financial information. By combining exceptional customer service with robust security protocols, we strive to provide a seamless and secure experience for our customers, giving them peace of mind and confidence in their interactions with us.